WE HAVE INTERNATIONAL EXPRESS SHIPPING ✧ Our standard production lead time is 2.5 weeks - please consider this when purchasing from us.
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WE HAVE INTERNATIONAL EXPRESS SHIPPING ✧ Our standard production lead time is 2.5 weeks - please consider this when purchasing from us.
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Customer Support

Classification Guide

We added this guide to help you understand what Modern Myth offers here in the website:

Current Designs

What’s mostly found under “Shop by Category” and “Shop by Collection”, this is a catalog of all our pieces from past to new collections which are available for purchase. Even though these are part of our current portfolio, we don’t keep on-hand stocks as each ordered piece is made based on the specifications of the customer - e.g. stone used, ring size, length of necklace, engraving, etc. (Made-to-order)

Of-a-Kind

Ready-made rings that are only available in one to a few pieces due to the availability (and distinct shape and color) of the stone used. (Ready-made but still needs to be adjusted to the customer’s actual ring size, limited in quantity)

Customized Jewelry

Custom-made pieces which were initially produced based on the specifications of the client. These already have their own product pages so that you can order them directly from the website. (Made-to-order)

Finished Projects

This is to further showcase our creations and finished pieces based on the requirements given by the client. You can inquire about these pieces by sending us an email, or you can also send your own design and specifications if you’d like to have something made! (Made-to-order)

 Payment Methods

We accept the following modes of payment:

  • BPI Bank Deposit or BPI Online Transfer

  • BDO Bank Deposit or BDO Online Transfer

  • Credit or Debit Card 

  • PayPal

  • Direct PayPal Link: http://www.paypal.me/ModernMythPH

  • GCash

  • PayMaya

Philippine Orders

  • Free shipping for all Philippine orders above Php 10,000.00.

  • For orders below the minimum: we charge a fixed fee of Php 100 (for Metro Manila, Rizal, and Cavite) and Php 160 (for the rest of the Philippines).

  • If the jewelry is readily available (only those found under On-hand), orders are shipped within 2-3 days after the payment is verified. Otherwise, we still have to produce the item within 2.5 weeks. Please note though that almost all items are made-to-order and will comply with the production lead time of 2.5 weeks (but they could be finished earlier than this - depending on the intricacy of the jewelry as well as production volume). We ship out during business days.

  • Estimated delivery time for Metro Manila is 2-3 business days and provincial is 3-5 business days. We use GoGo Xpress as the third-party courier.

  • Once items have been shipped, they become the property and responsibility of the purchaser. If a product arrives damaged or is misplaced, it is the purchaser’s responsibility to liaise with the courier company. No refunds or replacements will be given for products missing or damaged in transit.

  • Modern Myth will not be liable for any delays once the item has been shipped out.

For rush orders and other special requests, please contact us at hello@modernmythlabel.com or at (63) 917 790 7410.

International Orders

  • For international orders, we use DHL Express Worldwide (Php 2,000 or approximately US $40).

  • If the jewelry is readily available (only those found under On-hand), orders are shipped within 2-3 days after the payment is verified. Otherwise, we still have to produce the item within 2.5 weeks. Please note though that almost all items are made-to-order and will comply with the production lead time of 2.5 weeks. We ship out during business days.

  • Estimated delivery time for international orders is 3-5 business days for Express (but still subject to the lead time of the destination country).​

International Shipping Terms & Conditions

  • When ordering from Modern Myth, customer is responsible for assuring that the product can be lawfully imported to the destination country.

  • The recipient is the importer of record and must comply with all laws and regulations of the destination country. International orders may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient's country. Additional charges for customs clearance must be fulfilled by the recipient; Modern Myth has no control over these charges, nor can Modern Myth predict what they may be. 

  • Customs offices in some countries may require the importer of record to provide identification before releasing the shipment. 

  • Customs policies vary widely from country to country; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.

  • Modern Myth will not be liable for any delays once the item has been shipped out.

  • Modern Myth won't be responsible for damage, defect, or loss that occurs to goods after they've been delivered. This means that Modern Myth isn't able to provide a replacement of, or refund for, any such goods.

Tracking Your Order

We will send you an email containing the tracking number once your order has been dispatched.

Production Time

Please allow 2.5 weeks for production before we ship out your order. Only those listed under On-hand are readily available and can be shipped out within 2-3 days after payment confirmation.

Return & Exchange Policy

If you are not satisfied with your order, we offer exchanges within 5 days from the date the item was received. The jewelry must be unworn and the original packaging must be included. Please send us an email at hello@modernmythlabel.com together with details of your order.

This however does not apply for solid gold, made-to-order (made to your specifications and size), and custom-made pieces.

For rings in the wrong size:

  • If the customer provided the wrong ring size, we can make the necessary adjustments (given that the customer can already provide the correct size). An adjustment fee will be charged and if the ring size exceeds the sizing tier, the incremental amount will also be charged (e.g. the ring purchased is size 4 but the actual measurement is size 9).

  • If Modern Myth produced the ring in the wrong size (versus what was specified in the final order), we will adjust it without any adjustment fee. We will also arrange for pick-up and delivery of the said item.

Jewelry Information​

You can read up more about the materials we use and how to take care of your Modern Myth jewelry in our Jewelry Guide.

Do you have other questions?​

We would love to hear from you! You can contact us here.